DIRECTOR, PEOPLE DEVELOPMENT
DriveShop is an engagement-marketing agency working exclusively in the automotive industry to produce public relations, social influence and experiential marketing campaigns that inspire people to fall in love with their next new car. We are a national agency with offices throughout the U.S. supporting major automakers and their agency partners.
The position of Director, People Development is responsible for supporting the managers and executives of the company with the development of a safe, engaged and growing workforce at DriveShop. The Director, People Development is tasked with making sure the management of the company is focused on leadership through an employee-centric approach.
- Participate as a member of the management team to develop, coordinate and administer programs, procedures and guidelines that align the workforce with strategic goals of DriveShop.
- Manage and administer the procedures for documenting job descriptions and required skills and performance evaluations, ensuring every job has measurable success metrics.
- Lead recruiting for full-time and part-time positions to DriveShop’s workforce including management of job postings, listings and profiles on website and job boards.
- Documentation, implementation and enforcement of policies for workforce management including the employee handbook and facility/office specific policies.
- Coordinate, track and file the on-boarding and documentation process for new employees.
- Ensure background checks, DMV record checks, drug testing and other protocols are effectively administered for all necessary positions for both new and ongoing employees.
- Administration of benefits program enrollment for employees and their families.
- Coordinate and manage health and wellness activities including physical, emotional and mental health initiatives.
- Administer twice-annual employee core values and performance reviews.
- Direct any necessary performance documentation including performance write-ups, clarity of expectations and improvement plans and, when necessary, terminations, separation agreements and exit interviews.
- Document career development plans for full-time personnel with opportunity and timelines for skill development and career advancement at DriveShop.
- Provide employees with consultative services and escalation outlet for concerns with managers, executives, etc. serving as an outlet for complaints and/or grievances.
- Oversee our “all lifestyles welcome” initiative at DriveShop to ensure equitable recruiting, hiring and advancement of all people regardless of race, gender or sexual orientation.
- Coordinate and facilitate compensation adjustments, reporting and tracking of performance incentive compensation programs.
- Direct effective company new employee orientation and job training for recently hired and/or transitioning employees within the company.
- Facilitate companywide announcements, communications, meetings, etc.
- Conduct workforce surveys and insights to measure KPIs of employee engagement, productivity, morale and satisfaction; identifying opportunities to improve performance of management.
- Manage and oversee general office administration, reception and executive administration support.
- Coordinate community relations, social activities, charitable giving and volunteering opportunities that enhance the work experience for employees at DriveShop.
- Regular surveys of employee job satisfaction and engagement.
- Retention of top performing employees.
- Skill development and advancement of employees.
- Successful and timely recruiting, placement and on-boarding of new employees.
- Third-party recognition and rankings (Best Places to Work, etc.).
- Must have a valid driver’s license with clean driving record able to meet company standards for operating client vehicles if/as needed.
- Must be able to work in an office environment, at a desk and computer for 8+ hours per day as needed.
- Must be able to travel nationally, as the job requires. Travel may be up to 10%.
- Must have demonstrated finance and budget management experience and expertise.
- Bachelor degree and business training highly preferred. SPHR certification desired, other HR certifications welcome and considered.
- Must have proven expertise in project management with exceptional attention to detail, planning and organizational skills.
- Must be able to work with people at all levels of the organization in a relatable manner, from senior leadership (C-Level) to internal hourly, part-time workforce.
- Must be able to commute and work from DriveShop HQ in Redmond, WA on non-travel days.